Website

Can I change my website admin details? You can absolutely change your website admin details! In fact, we recommend that you do so on a regular basis to ensure that your site is secure. To change your admin details, simply login to your site's backend and navigate ...

How do you know that my new website is working as required? We understand how important it is for your website to not only meet but exceed industry standards. That's why we perform various pre-launch tests and checks before putting your site live. This helps us to catch any potential ...

Can I change the user role on my website after its developed? Yes, you can change the user role on your website after it's developed. You can do this by going to the "Users" section of your website's admin panel and editing the user's role.

I have an existing website; I need to know how it is performing. Could you share a report with me? If yes, how would you charge? We would be happy to provide you with a report on your website's current performance - and it's free of charge! Just send us your website link and our team will give you a complete analysis of what areas your website is excel ...

I wish to work with you for my new business. What details do you need? We are elated that you want to work with us and we would love to help turn your dreams into a reality. All you need to do is fill out our contact form and one of our expert team members will reach out to you to discuss what t ...

I've had a hosting disaster with my existing provider and I'm hoping you can help me out. I'm not sure what happened or how to fix it, but my website is down and I'm losing business as a result. If you’ve had a disappointing experience with a past hosting company, know that we are more than happy to help transfer your domain to a host that will better suit your needs and provide more security for your website. We u ...

What happens if my site breaks? If your site breaks, we will absolutely help you fix it! We have a team of highly skilled technicians who are always available to help our customers. We understand that things can sometimes go wrong, so we are always here to ...

How do I update any of the details on my website? If you need to update any of the details on your website, you can login into your account and edit your profile information. Once you have made the necessary changes, be sure to click the "Save" button to save your changes. I ...

Can I extend my maintenance plan? Yes, you can extend your maintenance plan. We offer a variety of extension options to fit your needs. You can extend your plan for an additional year, or add more months to your current plan. You can also add additional servi ...

Do you send any notification before the service plan expires? We typically send a notification via email or text message a few weeks before your service plan expires. This gives you plenty of time to decide whether you want to renew or cancel your plan. You can also check the status of ...

What responsibilities do you have after the website is completed? After the website is completed, we offer twelve months of technical support for the websites. Our responsibility of the website is to ensure that the site is maintained and updated on a regular basis. This includes ensuring t ...

What will happen after the website maintenance plan period ends? We can still help you with that even after your plan period ends. We'll just charge you our standard hourly rate for the work.

When should I update my theme and plugins? Here at WebGlobals, we follow the general rule of thumb that suggests websites using WordPress should be updated whenever a new version is released. This includes updating themes and plugins as well. We take pride in staying ...

What happens if by mistake I deleted the website's content? If you delete the content on your website by mistake, we can help you recover it. We have a team of experts who are skilled in data recovery and can help you get your content back. We also have a backup system in place that c ...

What if there’s a problem with my website? Will you fix it? Certainly, if you encounter any problems with your website, please don't hesitate to contact us. We would be happy to help you as long as you are still within our twelve-month support agreement! And often, we will even help y ...

What happens if by mistake I deleted the user profile from the website backend? If you delete a user's profile from the website's backend, it will have several effects on the website. First, the user will no longer be able to access their account. Second, all of the user's data will be deleted, including ...

Can I change my service plan? Yes, you can change your service plan at any time. If you have any questions about choosing the right plan, our service team would be happy to help.

How do I see all contact form inquiries on my website? There are a few ways that you can view contact form inquiries on your website. One way is to check your website's email inbox for any new messages that have been sent through the contact form. Another way is to login to your ...

Do you design and develop only websites? At WebGlobals, we primarily focus on website design and development. However, we also offer a range of other services to support your website including mobile app development, security and maintenance, content creation, testi ...

Do you provide training on how to edit the content on my website? At WebGlobals, we believe that our clients should have all the tools they need to be successful online. That's why we offer comprehensive training on how to edit the content on your website. We'll show you how to add, delete, ...

What features do you provide if I am willing to get a website developed with you? At Web Globals, we pride ourselves in providing top-tier website development services with multiple great features. You can find a complete list of features we offer on our website at https://webglobals.com.au/website-specia ...

As an existing customer, what if I need is a makeover of my current website? We would be happy to redesign your website according to your specifications. However, please note that there will be an additional fee for this service. As a valued customer, you can be assured that you will receive our full ...